Privacy Policy

AZP GROUP SDN BHD ("AZP Group", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use any of our websites, platforms, mobile applications, or services (collectively, the "Services"), including but not limited to Makan Apa, Certhora, AZP Assets, Ticki, and any other products operated under AZP GROUP SDN BHD.

By accessing or using our Services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our Services.

We may collect the following categories of information:

• Account Information: Name, email address, phone number, and password when you register for an account.
• Profile Data: Preferences, settings, and other information you provide voluntarily.
• Transaction Data: Payment details, billing address, and purchase history when you subscribe to or purchase our Services. Note: full card details are processed by our payment processors and are not stored on our servers.
• Usage Data: Pages visited, features used, session duration, device type, browser type, IP address, and referring URLs.
• Communications: Messages you send us via email, contact forms, or in-app support channels.
• Cookies & Tracking: Cookies, local storage, and similar technologies as described in Section 6.

We use the information we collect to:

• Provide, operate, and maintain our Services.
• Process transactions and send related notices (receipts, invoices, renewal reminders).
• Respond to your enquiries and provide customer support.
• Send administrative communications such as service updates, security alerts, and policy changes.
• Send marketing and promotional materials, where you have opted in or where permitted by law.
• Analyse usage trends to improve our Services and develop new features.
• Detect, investigate, and prevent fraudulent transactions and other illegal activity.
• Comply with our legal obligations under Malaysian law, including the Personal Data Protection Act 2010 (PDPA).

We process your personal data on one or more of the following lawful bases in accordance with the Personal Data Protection Act 2010 (Malaysia):

• Consent – where you have given clear consent (e.g., marketing emails).
• Contract – processing necessary to fulfil a contract with you (e.g., delivering a subscription).
• Legal obligation – processing necessary to comply with applicable law.
• Legitimate interests – where our legitimate business interests do not override your fundamental rights.

We do not sell your personal information. We may share it with:

• Service providers: Third-party vendors that help us deliver our Services (e.g., cloud hosting, payment processors, analytics). These parties are contractually bound to protect your data.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• Legal requirements: Where required by law, court order, or governmental authority.
• Protection of rights: Where necessary to protect the rights, property, or safety of AZP Group, our users, or the public.

We use cookies and similar technologies to enhance your experience, remember your preferences, and gather analytics. You may control cookie settings through your browser; however, disabling certain cookies may affect the functionality of our Services.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When data is no longer needed, we securely delete or anonymise it.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data (subject to our legal obligations).
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with the relevant data protection authority.

To exercise these rights, contact us at official@azmiproductions.com.

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us so we can delete it promptly.

We may update this Privacy Policy periodically. The updated version will be indicated by a revised "Last updated" date at the top of this page. Continued use of our Services after changes are posted constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please reach out: